Category Archives: Live Chat

7 Important Live Chat Best Practices

Live Chat is a powerful and timely way to connect with customers and be able to directly impact and quicken the buying process. It can also greatly enhance overall customer experience and remind people why they love and enthusiastically support your brand. There are many other compelling reasons to make Live Chat a vital component […]

10 Reasons to Use Live Chat

People love shopping at home these days. Rather than hunting for a parking space, fighting the crowds, or going in and out of multiple stores, they can enjoy the comfort of their own home, sitting on their couch. Similarly, live chat is another channel through which prospective customers can achieve their goals with less hassle. […]

6 Benefits of Live Chat

Live Chat is commonly associated with customer service, but what many people do not know is that it is also a great sales and marketing tool. Live chat can help existing customers, new customers, and potential customers, and when leveraged properly, can drive more sales through leads. Live Chat has the power to provide a wide range of benefits for your business. Below are six of the many benefits of Live Chat and how to make the most of them for your small business.